Buyer & seller protection
Every purchase is protected by an on-chain escrow on Solana. Here is exactly what protects each side.
🛍️ Buyers
- Your SOL is locked in escrow, not paid to the seller.
- Seller hasn’t shipped in 7 days? Reclaim your money yourself.
- Item not as described? Open a dispute before confirming.
- Your shipping address is encrypted and shown only to the seller of a paid order.
💸 Sellers
- You see the payment locked in escrow before you ship.
- The buyer can’t take the money back after confirming.
- Buyer vanishes after delivery? Claim payment after 7 days.
- Disputes are decided by an arbiter who can only pick you or the buyer, never anyone else.
The clock
- 48 hours for the winner to pay.
- 7 days for the seller to ship after payment.
- 7 days for the buyer to confirm after shipping.
Protect yourself
- Cryptnot will never ask for your wallet recovery phrase or private key.
- Only pay through Cryptnot. Never send SOL directly to a seller who asks you to.
- Keep conversations on Cryptnot. Be wary of anyone moving you to other apps.
- Only deposit what you plan to spend, and withdraw leftovers to your own wallet.
- Record an unboxing video for high-value items.
Escrow reduces risk but cannot remove it. Blockchain payments are final once released.